Notifications & Reminders
OneHaus pushes a notification when a task falls due, when a document or renewal is coming up, and when someone else changes something you are sharing.
Notification categories
OneHaus groups notifications into six categories:
- Changes: task updates and calendar events.
- Shopping List: shopping list item changes, kept separate from Changes so you can have one without the other.
- Reminders: reminders for upcoming due dates.
- Household: when members join, leave, or settings change.
- Billing: subscription and trial notifications, including renewals, a trial about to end, and payment details needing attention.
- System: important system alerts. This one is always on and cannot be turned off.
Enabling push notifications
- Open OneHaus on your device.
- Go to Settings > Preferences.
- Tap Notifications, subtitled "Manage categories".
- Use the Enable all notifications toggle at the top to turn every optional category on or off at once, or toggle them one at a time. System alerts stay on either way.
You also need to allow notifications at the device level. When OneHaus first asks for notification permission, tap Allow. If you previously denied permission, you can enable it manually in your device settings under the OneHaus app.
Notification preferences
Categories are independent, so you might want reminders and changes but no billing updates. Adjust them at any time in Settings > Preferences > Notifications.
On Android, each category is also its own channel in your system settings, listed under General, Changes, Shopping List, Reminders, Household, Billing and System. That means you can silence one kind of notification from the notification itself, by long-pressing it and turning the category down, without touching the rest. Everything except Shopping List arrives at high importance, because the shopping list is the one that chatters.
Each household member manages their own preferences, and your choices do not affect what other members receive. The categories follow your account, but permission to send push notifications is granted per device. If you use OneHaus on a phone and an iPad, grant it on both.
What sets a reminder off
Task reminders go out in the evening, around 7pm your time. The day before a task is due, whoever it is assigned to gets a reminder. If you set Remind me (days before) on a task, you also get one that many days before it is due. That one goes to the person the task is assigned to, or to everyone in the household when nobody is. A reminder set for the day before is the same reminder, so you only get it once.
Renewal and expiry reminders arrive 30 days out, 7 days out, and again on the day itself. OneHaus watches document expiry dates and a vehicle's MOT, tax and service dates. Subscription renewals are opt in. Switch Remind me about renewals on for that subscription and give it a start date and a renewal schedule. Appliance warranties work differently: 30 days before a warranty ends, OneHaus creates a "Warranty expiring" task for that appliance, and whoever it is assigned to gets the usual task reminder the day before it is due.
Acting without opening the app
On iPhone and iPad, some notifications carry a button. Press and hold a task reminder and you get Complete; press and hold a shopping list notification and you get Mark bought. Either one does the job there and then, without bringing OneHaus to the front. The buttons are labelled in whatever language you have OneHaus set to. If OneHaus has been fully closed, tapping the button opens the app to finish the job.
Every category except Shopping List is sent as Time Sensitive, so it breaks through a Focus. If you would rather it did not, turn Time Sensitive off for OneHaus in iOS Settings > Notifications > OneHaus.
Deep links
Tapping a push notification takes you straight to the item in the app. Tap a task reminder to see the task. Tap a calendar notification to view the event. Tap a shopping list update to open the list.
Links to onehaus.app open the app too. An invite link, or a link to something in your household, opens OneHaus directly rather than bouncing you through a browser. Marketing pages, the blog and these docs still open in your browser, as you would want.
Tips
- Start with all categories enabled, then turn off any that feel too noisy after a week of use.
- Use Reminders alongside repeating tasks to build consistent household routines.
- If you share shopping duties, keep Shopping List on so you know when the list changes before heading to the shop.
Troubleshooting
Not receiving any push notifications First, check your device settings. On iOS, go to Settings > Notifications > OneHaus and confirm notifications are allowed. Then open OneHaus and verify that your preferred categories are toggled on in Settings > Preferences > Notifications.
Receiving too many notifications Open Settings > Preferences > Notifications and disable the categories you do not need. Changes fires on every task and event edit anyone makes, so it is usually the loudest one.
Notifications I had muted on Android have come back OneHaus used to put every notification through a single Android channel. It now uses one channel per category, so if you had muted that old single channel, the new categories start unmuted. Mute the specific ones you do not want, either in Settings > Preferences > Notifications in the app or per channel in Android's own settings.
Notifications arriving late This can happen when your device is in battery saver or low-power mode, which delays push delivery. On Android, open Battery in the app's settings and set OneHaus to Unrestricted.